If you’ve been around the gambling world for a while, you’re guaranteed to have heard of LeoVegas NZ. If you are one of the newcomers, you should definitely remember this name. Our LeoVegas experience shows that LeoVegas casino is reputable and undoubtedly one of the best online betting providers on the market. After all, we are talking about one of the bookies with the most awards here. Despite all this, we can no longer recommend LeoVegas online casino NZ, as the provider cannot prove a Malta Gaming Authority gambling license. Should this change in the future, we will of course inform you about it, but until then there are numerous good alternatives that already have the German license.
LeoVegas casino pros and cons
- Free payments possible
- Great offer of sports betting and slots
- Mobile version easy to use
- Bonus for new customers
- Bonus staggering can lead to confusion
- One of the best Google Pay casinos in New Zealand.
A decent new customer bonus
At the beginning of our LeoVegas casino review, we’ll take a closer look at the bonus offer from LeoVegas. We are talking about a pure bookmaker here, where you can only place online sports bets. An online slots portal is no longer available to you here. LeoVegas online casino offers you a new customer bonus for your sports bets. After your registration, you can expect up to 100€ additional real money credit. To secure this, you have to register and click on the LeoVegas Sport new customer bonus under “My offers”. After that, you have to generate a tenfold turnover when betting on the portal. The bookie will then credit the real money bonus to your betting account.
By the way, all payments between ten and 100€ are eligible. After fulfilling the bonus conditions, the respective amount is then doubled, whereby the upper limit is 100€ additional credit. Payments via Skrill or Neteller do not qualify for the LeoVegas casino experience with the attractive new customer bonus. Also, you have to keep in mind that the bets with which you fulfill the bonus conditions must have a minimum odds of 1.80 or higher. If you would like more information, take a look at our detailed guide to the LeoVegas bonus. There we will also tell you how to proceed in order to fulfill the bonus conditions as easily as possible.
High usability, appearance, and functionality
When evaluating the functionality and design, we gathered particularly positive LeoVegas experiences. The entire website shines in a friendly orange and the heraldic animal of the provider, of course, the lion, can be found again and again. The operation is particularly easy so that even newcomers will have no problems finding their way around. Various filter and sorting functions make it easier for you to find your favorite game. At the top, there is a stationary bar that always stays in your viewing window.
In our LeoVegas online casino test, it became clear that the responsible parties place special focus on the mobile offer. You can even use the LeoVegas app in two different ways. As an iOS user, you can expect a classic download app. Owners of Android devices can also access the mobile website via their browser without prior download. According to our LeoVegas casino experience, there are no major differences. In the LeoVegas test, we could not identify any limitations in user-friendliness.
LeoVegas Review: Payment methods are free of charge
We were also able to gather very positive LeoVegas online casino experiences with the LeoVegas payment methods. Here you will find a good selection of the most common options for your payments. For example, the payment service providers Trustly, Skrill, Neteller, Ayden Card, Paysafecard and Sofort are available to you. The LeoVegas payout starts from 20€, the payout methods Skrill, Neteller, Ayden Card ensure a positive LeoVegas experience. Unfortunately, this is not an Apple Pay online casino.
However, there are deductions in our LeoVegas online casino review. This is because the payment methods and fees are unfortunately not clearly visible without prior registration. Such a lack of transparency could give the impression that the provider has something to hide.
LeoVegas experience: Competent customer service picks up players
For our LeoVegas customer service test, we took a close look at the website’s support options. After all, you want to be sure that you’ll get fast and competent help if you do run into any problems with your online gambling. LeoVegas customer support is available via live chat and hotline from 8:00 to 0:00. Mail support is available 24/7. Our LeoVegas casino experience shows that as soon as the connection is established, the representative will answer all possible questions in a serious and competent manner. Rating: Thumbs up!
English-speaking customer service
For English-speaking customers, a chat function is available between 08:00 – 0:00. Outside these hours you can leave a message in the customer center. In the customer center, you will also find detailed FAQs, which provide answers to the most common problems and questions.
We made several test calls during our LeoVegas test. These were all completed to our complete satisfaction and within an acceptable time frame in a serious manner. The various customer service employees we dealt with spoke German and were friendly at all times. A query about the bonus rollover was answered correctly within a few minutes. All of this earns LeoVegas another positive rating.
The payout time at LeoVegas online casino has changed a bit compared to the past. A few years ago, withdrawal requests were processed within a few hours. Nowadays, due to the higher volume of customers and the associated security checks to protect against fraud, you have to assume that the gambling provider’s staff requires a processing time of at least two days before a withdrawal is approved. The processing time can also take up to five days from case to case. Then, depending on the payment method chosen, specific transaction times are added. This may seem relatively long, but the LeoVegas test confirms: If you work seriously, it takes a little longer.